At theurfa.com (“we,” “us,” or “our”), we are dedicated to safeguarding your personal information's privacy and security. This Privacy Policy explains how we collect, use, and share personal data when you visit our website or use our services.

1. Information We Collect

When you interact with our website or services, we may gather the following types of personal information:

a. Information You Provide

When creating an account, making a purchase, or communicating with us, you may provide details such as your name, email address, shipping address, and payment information.

b. Information Collected Automatically

We may gather data about your device and website usage, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the personal information collected for:

• Processing and fulfilling your orders.
• Communicating updates about orders, accounts, and promotional offers.
• Enhancing our website, products, and services.
• Detecting and preventing fraud to ensure website security.
• Complying with legal and regulatory obligations.

3. Sharing Your Information

Your information may be shared with third parties in the following situations:

• Service Providers: To assist in website operations and service delivery.
• Payment Processors: To facilitate transactions securely.
• Legal Compliance: To law enforcement or regulators as required by law or to protect our rights.

4. Your Choices

You can update your account details and communication preferences through your account settings. To opt-out of marketing communications, follow the instructions in the emails or messages received.

5. Data Security

We implement robust measures to safeguard your personal information against unauthorized access, alteration, or disclosure, adhering to the Digital Personal Data Protection Act, 2023.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Transfer of Information Outside India

Personal information may be processed or stored on servers outside India. We take measures to ensure compliance with relevant data protection laws during such transfers.

9. Data Localization

Certain personal information may be stored and processed within India, following applicable data localization laws.

10. Changes to this Privacy Policy

We may revise this Privacy Policy periodically. Continued use of our website after updates implies acceptance of the changes.

11. Grievance Redressal

For any concerns or complaints regarding your personal information, please contact our Grievance Officer at theurfa0@gmail.com. We will address your concerns promptly and as required by applicable laws.

12. Rights of Data Subjects

Under Indian data protection laws, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us at the details provided below.

13. Intellectual Property

All content on TheUrfa.com, including text, graphics, images, trademarks, logos, and software, is our property or that of our content suppliers and is protected under intellectual property laws. Unauthorized use, reproduction, distribution, or modification of this content without written permission is strictly prohibited.

We grant users a limited, non-exclusive, non-transferable license to access and use our website content for personal, non-commercial purposes. Creating derivative works or using our content without explicit consent is not allowed.

For further information, contact us at theurfa0@gmail.com